Management (Videos): Handling Performance Problems
Product Code: pb094 Time: 19.0 minute(s) CEUs:

Summary:
As a manager, you encounter performance issues on a regular basis. To handle performance problems effectively, you need to use patience, self-control and good judgment. During this program, you'll learn how to identify employees' performance problems. You'll also learn how to resolve negative behavior and performance, as well as determine steps to handle performance problems using the corrective action process.

Objectives:

After completing this course, students will be able to:


    Topics:

    • Introduction
    • What's a Performance Problem?
    • What Is A Training Issue?
    • RESOLVE a Performance Problem
    • Handling a Performance Problem
    • Corrective Action
    • Summary

    Technical Requirements:
    500MHz+ Pentium with 64MB Ram (128MB+ Ram recommended). Windows 98, NT, ME, 2000, or XP. 800x600 minimum screen resolution. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Windows Media Player 6.4 or higher. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape, Firefox and AOL browsers not supported.

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