Communication (Videos): Understanding Negotiation
Product Code: pb021 Time: 20.0 minute(s) CEUs:

Summary:
We often think of negotiation as a confrontation between people regarding a set of issues. To be effective at negotiation, it is important to think in broader terms than just bargaining. During this program, you'll learn to define the aspects of negotiation. You'll also learn how to identify what is negotiable and prepare for a negotiation. Finally, you'll discover common negotiation tactics and behaviors.

Objectives:

After completing this course, students will be able to:


    Topics:

    • Introduction
    • Understanding Negotiation
    • What Is Negotiation?
    • What Is Negotiable?
    • Preparing to Negotiate
    • Common Tactics and Behaviors
    • Summary

    Technical Requirements:
    500MHz+ Pentium with 64MB Ram (128MB+ Ram recommended). Windows 98, NT, ME, 2000, or XP. 800x600 minimum screen resolution. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Windows Media Player 6.4 or higher. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape, Firefox and AOL browsers not supported.

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    Terms of Use:

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