Communication (Videos): The Influence Edge and E-Mail
Product Code: pb019 Time: 11.0 minute(s) CEUs:

Summary:
E-mail allows you to strategize in an influence situation. During this program, you'll learn when it is appropriate to influence via e-mail and the strategies that will help you do it. In addition, you'll learn how to emphasize nonverbal communication cues, such as emotions and feelings, through the use of punctuation and symbols.

Objectives:

After completing this course, students will be able to:


    Topics:

    • Introduction
    • Influence Edge Model
    • Tips for Influencing Via E-mail
    • E-Mail Tips
    • Communication Cues
    • Summary

    Technical Requirements:
    500MHz+ Pentium with 64MB Ram (128MB+ Ram recommended). Windows 98, NT, ME, 2000, or XP. 800x600 minimum screen resolution. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Windows Media Player 6.4 or higher. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape, Firefox and AOL browsers not supported.

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    Terms of Use:

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