Communication (Videos): High Performance Communication
Product Code: pb015 Time: 20.0 minute(s) CEUs:

Summary:

Your ability to learn and practice effective communication techniques can spell the difference between success and failure. During this program, you'll recognize how to prevent and deal with communication problems, find out why effective communication skills matter and learn the three components of the communication cycle to attain high performance. As a result, you'll be able to enhance your relationships with your manager and co-workers as well as in your personal life.

Objectives:

After completing this course, students will be able to:


    Topics:

    • Introduction
    • High Performance Communication
    • Communication Skills Matter
    • Communication Ingredients
    • Steps to Communication
    • Where to Start
    • Summary

    Technical Requirements:

    500MHz+ Pentium with 64MB Ram (128MB+ Ram recommended). Windows 98, NT, ME, 2000, or XP. 800x600 minimum screen resolution. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Windows Media Player 6.4 or higher. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape, Firefox and AOL browsers not supported.

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