Coaching (Videos): Performance Coaching: Collaborating
Product Code: pb008 Time: 17.0 minute(s) CEUs:

Summary:

As a manager, it's your responsibility to make certain your employees meet or exceed the performance standards of your company. To accomplish this, you must identify the performance needs of your employees by playing the role of collaborator. This program provides you with the assertion skills necessary to help your employees achieve higher results. In addition, you'll learn about "performance killers" and how the collaborative problem-solving process can help your company.

Objectives:

After completing this course, students will be able to:


    Topics:

    • Introduction
    • Role of Collaborator
    • Performance Killers
    • Assertion Skills
    • Assertive Management
    • Collaborative Problem Solving
    • Summary

    Technical Requirements:

    500MHz+ Pentium with 64MB Ram (128MB+ Ram recommended). Windows 98, NT, ME, 2000, or XP. 800x600 minimum screen resolution. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Windows Media Player 6.4 or higher. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape, Firefox and AOL browsers not supported.

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